Medical . . .
At the base of the medical home is an ongoing partnership between the patient and a specially trained primary care physician. Patients receive reminders about appointments and screenings, as well as other support to help them and their families manage chronic conditions. Additional services include: e-mail communications; patient satisfaction surveys; online tools to help patients manage their health information and make informed decisions. The primary care physician helps to assemble a team when specialists and other health care providers are needed. The ultimate goal is to take care of the whole person.