FAQs

Frequently Asked Questions About Home Medical Care

Question:  Is Dr. WinklerPrins accepting new patients now?

 Unfortunately she is NOT accepting any new patients at this time.

Question: What is Home medical care?

Answer: A Home medical care is an approach to providing primary care for all patients. This involves a partnership between the patient, the physician, family members, and other professionals. Quality, preventive care and safety are key.

Making House Calls and providing quality healthcare to patients in the comfort of their home

Question: Where did the concept of a Home medical care come from?

Answer: The Home medical care is not a new concept. The American Academy of Pediatrics introduced it in 1967. The American Academy of Family Physicians and the American College of Physicians have also developed their own models for improving patient care called the “home medical care” or “advanced home medical care”. All concepts are based on very similar patient-centered principles.

Question: What are the principles of Home medical care?

Answer: Patient-centered home medical cares provide:

  • Physician directed medical practice;
  • Whole person orientation;
  • Coordinated/Integrated Care;
  • Focus on quality and safety;
  • Enhanced patient access to care.

Question: How does a Home medical care work?

Answer: At the base of the home medical care is an ongoing partnership between the patient and a specially trained primary care physician. Patients receive reminders about appointments and screenings, as well as other support to help them and their families manage chronic conditions. Additional services include: e-mail communications; patient satisfaction surveys; online tools to help patients manage their health information and make informed decisions. The primary care physician helps to assemble a team when specialists and other health care providers are needed. The ultimate goal is to take care of the whole person.

Question: What is it going to cost me?

Answer: In a home medical care, the patient’s costs are the same as the costs for a traditional service.

Question: Who is going to provide care for me?

Answer: In  home medical care, the approach shifts based on individual patient’s needs. Members of the Care Team can provide treatment, education, assistance, and communication. The Care Team can consist of: Nurse Practitioner/Physician Assistant, RN/LPN, Medical Assistant, Office Staff, Care Coordinator, Nutritionist/Educator, Pharmacist, Behavioral Health, Case Manager, Community resources, and Home Health or Hospice care.

Question: Are all Primary Care Doctors part of a Home medical care?

Answer: No. Special training and procedures are required to be a Home medical care Practice. Medical Clinic of North Texas PLLC is one of a few medical practices in the country that provide this service.

Question: What is a Patient Care Coordinator?

Answer: A Care Coordinator is a Registered Nurse that works with the home medical care Provider to help care for patients covered by certain medical insurances such as Blue Cross/Blue Shield of Texas and Cigna. The Care Coordinator helps provide education and answer questions about your medical conditions, work with insurance companies to help cover medications or services, coordinate care after discharge from a hospital, help collect medical information from your specialists, and put you in touch with support groups, disease information classes and other services you may require.

Question: Why do you need to know if I have any special needs?

Answer: One of the roles of Home medical care is to anticipate the special needs of a patient. The practice provides accommodations for those requiring translation services and services for the disabled.